To protect against these attacks, companies and managed service providers (MSPs) need to implement effective IoT device management strategies, such as using mobile device management (MDM) solutions for IoT monitoring and troubleshooting. This helps secure companies and their employees and gives customers peace of mind.
4 advantages IoT monitoring offers for businesses:
1. Improve IoT Device and Network Security
The risk of cyber-attacks is growing as the use of IoT devices increases.
Businesses can rapidly spot suspicious activity or network connections with the help of monitoring, and can then act quickly. IoT device monitoring becomes an essential tool as a result of the decreased risk of data breaches and online attacks.
2. Gain Insights on Device Status and Usage
Businesses can learn important information about device usage, potential problems, and improvement opportunities by monitoring IoT devices. Businesses may optimize their operations by monitoring usage patterns, device status, and performance indicators.
Additionally, organizations can find new opportunities and boost client happiness thanks to the abundance of data.
3. Increase Efficiency with Remote Monitoring
Remote device monitoring makes it possible for businesses to identify and address issues before they become more serious. Customers are kept happy and gadget performance is kept at its best as a result.
IoT monitoring also provides an affordable way to manage huge fleets of devices. Businesses can save money and give their clients quick solutions by cutting back on on-site travel.
4. Perform Predictive Maintenance
By using data analysis to forecast when equipment is likely to fail, predictive maintenance enables IT teams and MSPs to plan maintenance in advance, minimizing downtime and expenses.
Technicians can improve IoT devices and find areas for development by analyzing the data.
What MDM Features Can Help You Better Monitor IoT Devices?
For MSPs and IT administrators, managing and monitoring IoT devices for customers is never an easy chore because devices might come from a variety of manufacturers, each with their own special characteristics, making the process more difficult.
Fortunately, with MDM, technicians can monitor all their IoT devices from a single and centralized platform, reducing the complexity of device management.
We’ll concentrate on the MDM features that help IT departments and MSPs monitor and manage IoT devices in this webinar.
Device Inventory
MDM platforms give administrators access to an exhaustive list of network-connected devices that includes information on the device’s type, maker, and operating system. This facilitates rapid issue detection and device-specific troubleshooting for IT teams.
Remote Access
MDM enables personnel to remotely access IoT devices from any location and interact with them as if they were physically present. This enables professionals to diagnose and resolve device problems as soon as they arise.
Remote Monitoring
Using MDM, technicians or MSPs can remotely monitor IoT devices, detecting performance and status concerns in real time and averting the emergence of more serious difficulties.
Automated Alerts and Workflows
Alerts are an essential part of device maintenance since they give technicians real-time information regarding device problems. In order to immediately address these issues and sustain the devices even without continuous monitoring, technicians receive information about problems including device offline status, high battery temperature, and excessive data usage.
Furthermore, pre-configured workflows help technicians manage common problems efficiently, freeing up IT resources to tackle more complex and critical tasks.
Secure Policies
To safeguard IoT devices from unwanted assaults, strict security regulations and continuous device security monitoring are essential. This covers security procedures, legal compliance, restriction of access to private information and network resources, and blocking of unauthorized traffic.
Technicians can focus on finding and resolving any potential dangers that may have slipped through by imposing security regulations on IoT devices, guarding the organization’s network from cyberattacks.
Application Management
MDM gives IT managers or MSPs centralized management over the apps that are installed on IoT devices, allowing them to manage, update, and modify both the configuration of the apps and the programs themselves. This makes sure that device fleets are running the most recent software with the proper configurations, greatly simplifying application management.
Reporting and Analytics
IT managers can monitor and examine device performance, security, and usage. This data provides a greater knowledge of IoT device usage and areas for development by exposing trends, highlighting potential issues, and optimizing performance.
Monitoring IoT Devices with MDM in Different Industries
Businesses in a variety of sectors are integrating IoT devices into their operations to increase productivity and efficiency. Let’s examine how IoT devices are used in various industries and how MDM may assist with IoT device monitoring.
Healthcare
IoT devices are widely used in the healthcare industry. For instance, wearable sensors and smart beds can monitor patients’ activities and health, sending alerts and information right away to medical personnel. This improves patient care and lowers the possibility of unfavorable outcomes.
However, handling these gadgets has its own unique set of difficulties. This is where MDM can be of assistance. Healthcare companies and MSPs may manage and monitor IoT devices more easily thanks to MDM’s selection of healthcare security policies, which also ensures compliance with these rules.
Hospitality
IoT gadgets, like smart locks, thermostats, lighting, HVAC systems in hotels, digital signage, self-service order kiosks, and POS in restaurants, have emerged as critical components of the hospitality sector. These gadgets are made to increase consumer satisfaction.It can be difficult to figure out how to handle diverse IoT devices across numerous locations and with different purposes.
To get around this, MDM solutions give hospitality businesses the tools to remotely access and manage these IoT devices, as well as create alerts and workflows. This enables them to manage their IoT systems efficiently while protecting the privacy of their clients and visitors.
Manufacturing
Understanding how to control IoT devices becomes more important as the manufacturing sector develops. Industrial robots, machines, smart sensors, and cameras, for example, increase productivity by remotely controlling industrial robots and machines and continuously monitoring and optimizing production processes.
MDM solutions are being used by manufacturers and MSPs to ensure the smooth operation of various IoT devices. MDM enables in-house IT teams and MSPs to swiftly address issues and reduce device downtime by enabling remote monitoring and control of IoT devices. This also ensures that manufacturing processes aren’t significantly disrupted and reduces the need for expensive on-site visits.
IoT devices have a wide range of advantages for many sectors, but managing them can be challenging. The comprehensive solution provided by AirDroid Business MDM enables MSPs and technicians to easily manage and keep track of IoT devices.
AirDroid Business helps administrators remain on top of their IoT devices and assures compliance with rules and privacy laws with capabilities like remote access, remote monitoring, automatic alarms, secure policies, application control, and reporting and analytics.
