The digital workspace has quietly become one of the most important productivity levers in modern organisations. The hybrid and remote work culture is maturing, so IT leaders are no longer judged solely on uptime or ticket resolution speed, but on how well they optimise and sustain the digital employee experience (DEX).
A slow laptop, recurring application issues, or unclear workflows do more than just frustrate workers – they compound across teams, dragging down output and engagement. That’s why forward-thinking organisations are investing in platforms that actively improve how people experience their digital tools, rather than just monitoring devices and applications.
Below are seven of the best DEX solutions for optimising a modern digital workspace, starting with a European leader that’s redefining how experience, automation, and observability come together.
1. Flexxible: A proactive platform for optimising digital employee experience
Flexxible sits at the intersection of workspace management, automation, and experience intelligence. Recognised in the 2025 Gartner Magic Quadrant™ for both DEX and Desktop as a Service (DaaS), it’s built for organisations that want to move beyond reactive IT.
At the core of Flexxible’s approach is FlexxClient, an endpoint management platform with deep observability and proactive automation across hybrid environments. Instead of waiting for issues to surface through tickets, IT teams gain continuous visibility into device health, performance, and user impact.
Flexxible also stands out for its AI Workflows for microservices and reports, which allows teams to create automation flows and on-demand reports using natural language. This lowers the barrier to automation, helps prevent recurring issues before they affect employees, and gives IT decision makers the information they need, when they need it.
As Kilian Arjona, CTO at Flexxible, puts it:
“Organisations don’t lack information about their infrastructure. The real challenge is turning those massive volumes of data into concrete answers when an IT leader needs them.”
The company boasts strong compliance credentials and a European-first data approach, which means it’s perfectly suited for organisations managing complex, distributed workforces.
2. Nexthink
Nexthink has long focused on understanding how technology impacts employees in real time. Its platform correlates endpoint telemetry with experience indicators to reveal issues that traditional monitoring tools often miss.
An AI assistant helps IT teams interpret signals quickly, while automation workflows diagnose, fix, and validate problems without manual effort. Natural language capabilities also make insights more accessible to non-specialists.
Nexthink offers strong analytical depth for organisations looking to deeply understand experience trends and employee friction points.
3. Tanium
Tanium is a strong choice for organisations that want to manage digital experience and security through a single operational platform, rather than separate toolsets.
Its real-time endpoint visibility gives IT teams immediate insight into performance, health, and risk across the entire device estate. Tanium’s broader autonomous management framework comes with embedded DEX capabilities, so experience issues are treated with the same urgency as security or compliance events.
Tanium works well for highly regulated or complex environments, where consolidating tools into one platform reduces fragmentation and improves response speed.
4. Lakeside Software (SysTrack)
SysTrack is built for organisations that want extremely granular insight. It collects thousands of data points from each endpoint and builds a detailed picture of application performance, resource usage, and user impact.
Machine learning identifies patterns and anomalies quickly, helping teams anticipate problems before they escalate. Generative AI support tools also guide troubleshooting workflows step by step.
It’s a strong choice for IT teams that value depth and diagnostic power.
5. 1E Platform
1E focuses on eliminating issues before users notice them. Its self-healing capabilities automatically resolve common problems, while predictive analytics surface risks early.
Like several of the platforms listed here, 1E is designed to complement existing endpoint management rather than replace it. It offers experience intelligence and proactive remediation on top of standard device management.
This makes it a strong option for organisations that already use other tools, but want to move beyond “good enough” towards continuous digital workplace optimisation.
6. ControlUp
ControlUp specialises in virtual environments such as VDI and DaaS. It delivers real-time analytics and automated remediation for virtual desktops and applications, often resolving issues before users are aware of them.
Its fast response times and ticket-prevention focus make it particularly valuable for large or complex virtual estates where performance problems can escalate quickly.
7. Riverbed
Riverbed brings deep observability into the digital workspace conversation. Its platform captures full-fidelity data across devices, networks, and applications, and gives IT leaders a clear picture of experience across distributed teams.
The solution is a strong option for mobile-first organisations that need visibility beyond endpoints alone, thanks to its ability to identify and remediate performance issues quickly.
Choosing the right digital workspace strategy
What separates today’s leading digital workspace solutions from the average is their actionability. The most effective platforms help IT teams move from visibility to prevention, from dashboards to decisions.
The right platform can transform IT from a reactive support function into a strategic driver of productivity, whether the priority is automation, deep analytics, Microsoft integration, or proactive digital employee experience management.
As digital work continues to evolve, organisations that invest in experience-first platforms like Flexxible will do more than just reduce friction – they’ll optimise workplaces so that people can do their best work, wherever they are.
