There are many factors that contribute to the success of your business. Technology can play a key role, but if you’re not an expert, it could end up costing you time and money instead of propelling you forward. Many small businesses without information technology (IT) staff feel confident that they don’t need outside help. It’s not always true. In fact, there are 4 signs that indicate you need to hire IT support as soon as possible. No one likes spending extra money but in order to run a smooth company it is critical you have someone who can troubleshoot and address issues quickly and efficiently before they become problems that affect your bottom line. Here’s why:
1. Your Phone Rings Off the Hook
If your phone rings off the hook more often than not, this is a good sign that you’re dealing with an information technology problem. Everyone knows there is nothing more annoying than spending time on hold or going back and forth with a technician trying to troubleshoot a problem that could have been solved quickly if you had an IT support team. When your phone rings off the hook, it means that people don’t have what they need to do their job as efficiently as possible and your company is suffering because of it. Think about how much money is lost when your employees aren’t fully productive.
2. You’re Constantly Outdated
New technologies are constantly being developed in order to make our lives easier. If you don’t have someone on your team who understands your company’s technology and how it functions, the investment you put into new technology will be wasted because there is no one there to adapt or implement it properly. Your business requires more than just an internet connection to succeed. Without IT support, your technology will always be outdated and so will your business.
3. You Experience Frequent Outages
There’s nothing more frustrating than trying to get work done when the internet decides not to cooperate. If you’re constantly dealing with outages or slow speeds, this is an indication that there is a problem that needs to be addressed. When the only tool your employees have to do their jobs is unreliable, they will become less productive and you won’t be able to continue business as usual. When downtime is happening more often than it should, you need an expert on your team who can fix problems before they affect your workday.
4. Your Employees Experience Frustration
You may not be an expert but you understand your company better than anyone. If you notice that employees are frustrated with the technology they’re using, this is usually a telltale sign that something needs to change or that there is an underlying problem that hasn’t been addressed. If your employees aren’t able to use technology properly, your company’s productivity is reduced.
With the right information technology support team in place, everyone can learn how to put technology to work for their benefit and feel confident that problems are being handled quickly and efficiently. At Innovative Network Solutions, they understand exactly what it takes to keep your business running smoothly. If you think it’s time to hire IT support, visit them today at www.inscnet.com.