Customer service is a field that's been around for decades, but what has changed dramatically is the outsourcing trend. Much…
According to a recent survey, 72% of returning customers are returned to you because of your good customer support and…
There are many ways to provide the best customer support. Whether it's in person or via phone, email, tweet, or…
For the uninitiated, Zoho Desk is a web-based help desk software that helps companies to better manage their customer support…
Customer relationship management (CRM) is a crucial component of any successful enterprise. In today's industry, more firms are utilizing artificial…
Nowadays, many web hosting companies provide their services to global customers. As a result, it can be a little confusing…
Customer Support is one of the most important aspects of running a business. A business that lacks strong customer support…
Tracking machine data helps to protect network health and business success. It’s no secret that digital transformation is among the top…
The customer support cannot be the same for different industries and should vary according to business-specific needs. Thus, there is…