customer service

Benefits of Optimizing Your Business Technology

How businesses operate has changed radically over the last couple of decades, and this was even more evident during the…

1 month ago

5 Ways Chatbots Help Provide Better Customer Service

Did you know that the global chatbot market is valued at $4.6 billion this year and is expected to grow…

4 months ago

How to Impress your Customers with Great Customer Service

What is Great Customer Service?  Great customer service is much more than answering customer questions. It’s more about creating memorable…

4 months ago

How to improve sales for your orthodontic practice

Today, there are various factors involved in running an orthodontic practice. You need to provide excellent care, develop leadership skills,…

5 months ago

Demand for Customer Service Management Software across SMEs to Comprise 50% Revenue

The global customer relationship management market is expected to reach USD 164.68 billion by 2032, with a CAGR of 11%…

5 months ago

4 Vital Departments to Create in Your Business During a Digital Revolution

As businesses, we are all feeling the impact of the digital revolution. Therefore, it's more important than ever to have…

7 months ago

Five Ways for Insurance Agents to Improve Customer Service

Customer service is a hot topic in the insurance industry. Investment in the customer service experience is one of the…

8 months ago

Fixing the broken financial SaaS customer service model for entrepreneurs

When people ask about my philosophy towards customer success for SaaS companies, I’m always reminded of a simple (and slightly…

1 year ago

How To Use Zoho Desk?

For the uninitiated, Zoho Desk is a web-based help desk software that helps companies to better manage their customer support…

1 year ago

7 ways to increase your customer base with CRMs

One of the most difficult issues that enterprises face is the plateau or decline of their customer base. Many companies…

1 year ago

Best Ways To Improve Your Customer Service

Are you familiar with the situation when customers buy a product or service once and don't return to you while…

1 year ago

The Future of Digital Transformation: Interview with VP of Client Services at TaskUs

The Affordable Care Act opened up the health insurance market to both new and old providers. While the market is…

1 year ago

Novomind iAGENT Challenges The Status Quo In Customer Service Software Solutions.

The team at Novomind is not resting on their oars of leveraging tech solutions to help businesses better engage their…

1 year ago

5 Restaurant Challenges and How to Solve Them in 2021

For the restaurant business, the past year has been a frenzy. With over a million restaurants in the United States…

1 year ago

7 ways to improve your customer service experience

Fake reviews are the bane of businesses all over the world; it's a constant battle. Over-indulgent, negative put-downs can cause…

1 year ago

Mastering Superb Customer Service

What is that magic touch that can transform your customer service from something mundane and expected to something that truly…

2 years ago

Importance Of Call Center Customer service in 2021

What opportunities can we expect from 2020, an extraordinary year that saw a massive shift to remote work, crises in…

2 years ago

7 Things You Can Do to Boost Your Business’s Growth

Have you tried everything, and still your business is stagnant? Are you thirsty for the growth of your business? If…

2 years ago

Five Ways Interactive Voice Response Technology Revolutionizes Customer Service

Interactive Voice Response technology has been revolutionizing companies’ customer service for decades. As it has improved over the years, customer…

2 years ago