customer service

Mastering Superb Customer Service

What is that magic touch that can transform your customer service from something mundane and expected to something that truly…

2 weeks ago

Importance Of Call Center Customer service in 2021

What opportunities can we expect from 2020, an extraordinary year that saw a massive shift to remote work, crises in…

2 months ago

7 Things You Can Do to Boost Your Business’s Growth

Have you tried everything, and still your business is stagnant? Are you thirsty for the growth of your business? If…

3 months ago

Five Ways Interactive Voice Response Technology Revolutionizes Customer Service

Interactive Voice Response technology has been revolutionizing companies’ customer service for decades. As it has improved over the years, customer…

4 months ago

Choosing A Small Business Phone System That Fits Your Business Needs

In today's competitive marketplace, having a well-organized and highly-skilled Customer Service team is crucial to your success as a business.…

6 months ago

How to Use Online Lending Services When Starting a Small Business

Starting a small business is a dream for many people. As the economy improves, more people than ever plan to…

2 years ago

Christian DesLauriers Explains How AI Can Benefit Businesses

Artificial intelligence can have a huge impact on a business’s bottom line. With AI, processes can be completed automatically, and…

2 years ago

Latest Trends in Artificial Intelligence

Artificial Intelligence (AI) revenues will reach $47 billion in 2020, from $8.0 billion last year, According to International Data Corporation (IDC).…

4 years ago

Why is it so hard for Financial Service Companies to Communicate with Consumers?

Most financial institutions share the same problem - poor customer communications. This is a common criticism from customers and industry…

5 years ago