customer service

How to Use Online Lending Services When Starting a Small Business

Starting a small business is a dream for many people. As the economy improves, more people than ever plan to…

Christian DesLauriers Explains How AI Can Benefit Businesses

Artificial intelligence can have a huge impact on a business’s bottom line. With AI, processes can be completed automatically, and…

Latest Trends in Artificial Intelligence

Artificial Intelligence (AI) revenues will reach $47 billion in 2020, from $8.0 billion last year, According to International Data Corporation (IDC).…

Why is it so hard for Financial Service Companies to Communicate with Consumers?

Most financial institutions share the same problem - poor customer communications. This is a common criticism from customers and industry…