When Monzo launched its hot coral debit card in 2016, Barclays, HSBC, and Lloyds did not change a single product feature in...
A customer at Nubank in São Paulo checks their balance, splits a restaurant bill with three friends, invests spare change into a...
In 2022, Standard Chartered needed a digital-only bank for the Hong Kong market. Rather than spend three to five years rebuilding its...
Ten years ago, getting a small business loan in Indonesia meant visiting a bank branch, submitting paper documents, waiting two to six...
When ING Group decided to rebuild its retail banking platform in 2018, it did not hire IBM or Accenture. It partnered with...
Nubank processes over 2 billion transactions per quarter for 100 million customers across Brazil, Mexico, and Colombia. Its technology team numbers around...
The first ATM was installed outside a Barclays branch in Enfield, north London, on 27 June 1967. The customer inserted a paper...
The European Central Bank began a two-year preparation phase for a digital euro in November 2023. The Bank of England launched a...
In March 2023, Silicon Valley Bank collapsed in 44 hours. The trigger was a bank run, but the speed was digital. Depositors...
In 2019, the average wait time to speak with a customer service representative at a major US bank was 11 minutes. By...
In 2021, a community bank in rural Nebraska with 14 employees and $200 million in assets launched a fintech-powered savings product that...
In 2014, Jamie Dimon, CEO of JPMorgan Chase, wrote in his annual shareholder letter that Silicon Valley was coming to eat banking’s...
Revolut launched in the United Kingdom in 2015 as a travel money card. By the end of 2024, it operated in 38...
In 2019, a company called Unit launched with a single product: an API that let any software company offer bank accounts to...
A farmer in rural Kenya can receive payment for her crops, save a portion in a digital account, pay her children’s school...
HSBC’s global payments division processes approximately 4.5 million transactions per day. In 2019, a single compliance check on a cross-border payment required...
For 400 years, banking worked on a simple model: take deposits, lend money, charge the borrower more than you pay the depositor,...
Revolut is not just a bank. It is a financial ecosystem with 50 million customers across 38 markets, offering current accounts, savings,...
Antony Jenkins spent five years as CEO of Barclays, one of the world’s largest banks, trying to modernise its technology from the...